Comments on: Rock…Paper…Scissors…Abuse!

By: Matt

Matt — Tue, 26 Jun 2007 22:03:41 +0000

I know, I know, but you can’t beat his hourly rate…

By: seth godin

seth godin — Sat, 23 Jun 2007 01:39:50 +0000

last time I checked, the devil didn’t need an advocate.

By: The Right Thing at A New Marketing by Matt J McDonald

The Right Thing at A New Marketing by Matt J McDonald — Fri, 22 Jun 2007 23:17:23 +0000

[...] In a response to me, Bob writes “In our experience the vast majority of customers and employees want to do the right thing.” (check out the rest of his comments here) [...]

By: Matt

Matt — Fri, 22 Jun 2007 22:34:17 +0000

Peter,

I agree, and sometimes trust is the hardest thing to get and keep.

Bob,

Let me be the first to say that I’m really happy that RPS worked out for you. I think that your company is an innovator and you do a great job breathing life into otherwise routine interactions. If I worked for you, I’d love any excuse to operate outside the norm. I never intended to be a detractor, just to bring up an issue that all of us face. Best of luck with everything

By: Bob - Pres. CT

Bob - Pres. CT — Fri, 22 Jun 2007 22:16:18 +0000

Matt, you make a very good point about the potential for abuse in a promotion like Rock,Paper,Sissors. While I am sure the potential is there for abuse, we try to focus on the positive. In our experience the vast majority of customers and employees want to do the right thing. The results….RPS was a huge success on many levels. The staff had the opportunity / excuse to interact with our customers. All involved loved it! By my unscientific analysis the customers won approx. 60% of the games. Business was brisk on RPS day, and there appears to be a residual…hopefully people are still talking about it. Keep an eye out for Pop Tart Day!

By: Peter

Peter — Fri, 22 Jun 2007 20:09:29 +0000

social networks.

trust breeds trust.