At this writing, over 25,000 people subscribe to Darren Rowse at Problogger.net. According to Technorati, Seth Godin’s blog is the 12th most popular on the internet. They are web-celebrities. The rock stars of our age. Yet when you write them an email, not only do they write back, but usually within half a day. They must get hundreds or thousands of emails a day, yet I get responses quicker than when I email most of my friends.
If someone cares about you/your company/your blog enough to write you an email, then you should care enough to write them back as quickly as possible.
To end this with a question to all of you: How accessible/responsive are you? How long does it take you to respond to the average email? Do you treat business letters different than fan mail/comments?
My name is Matt J McDonald and I'm a new marketer & Social Media Consultant based in Charleston, SC.
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