Why not extraordinary? That’s exactly my point.
Our daily routines have become the poster child for ordinary. And that’s just how most of us like it.
We don’t want surprises at fast food restaurants or dry cleaners or auto mechanics or movie theaters. We want what’s reliable. What we know works. What’s ordinary. Because extraordinary means uncomfortable, scary, unprecedented and untested.
But what most people don’t think about is that almost everything that is ordinary now, was extraordinary at some point. The iPod, Google, Facebook, the Razr, Flat Screen TVs, eBay, and the SUV are just some current examples.
So as marketers, it seems that the trick is not to come up with something extraordinary, but to take that idea, and cross the gap into ordinary with as little discomfort and hesitation as possible.
Right?














